Windscreen Chip Repairs Across Australia

Using our Advanced Repair Technology (ART) system, your O’Brien® AutoGlass technician can repair your windscreen in around 30 minutes; plus, you can drive immediately following the repair. Whilst we aim to complete all repairs within this time, at times our Service Centres can get busy, so we recommend allowing an additional 30 minutes for your chip repair appointment if it is at one of our Service Centres.

The chip repair process will leave a small blemish on the windscreen where the chip was that will not interfere with the driver’s vision. In most cases, our windscreen chip repair will look better than the unrepaired damage, but it will not make the chip repair entirely invisible. However, the important thing is the chip was fixed before it cracked, saving your windscreen.

In some rare cases, attempting to repair a windscreen can make the chip bigger. This is due to small micro-cracks emerging from the initial impact that cannot be controlled by our technicians.

However, don’t worry. If the repair fails or if the repair is visibly distracting to the driver, we will deduct the chip repair cost from the cost of our windscreen replacement service. Click here for more details.

Compared to replacing a windscreen, repairing a windscreen chip is by far the greener choice. A windscreen weighs about 15kg, so when you replace it, not only does it need to be disposed of, but you also need to factor in the resources involved in producing, transporting and storing the new windscreen.

Repairing a chip means your existing windscreen stays in place, and two small empty capsules (which held the primer and resin) are the only waste.

This is one of the reasons we recommend getting a chip repair assessed quickly, to ensure you can save your existing windscreen, rather than needing a replacement.

Learn more about the repair vs replacement option for windscreens here.

The cost of repairing a windscreen chip depends on the number of repairs required. Chips that are only a few millimetres apart can often be treated as a single repair. However, this can only be confirmed after a physical inspection of the damage. If you don’t have car insurance cover, you can save 20% when you book your windscreen chip repair online or you can call us on 1800 815 414 for a quote. If you do have eligible glass cover, your repair cost may be covered.

Our expert technicians will first inspect and assess the chip damage to see if it is repairable using our Advanced Repair Technology (ART) system. We then:

1. Clean and prepare the area to allow the resin to bond with the windscreen
2. Place our ART device over the damage and create a clean vacuum
3. Fill the chip with our exclusive resin (it’s our best ever!)
4. Ensure the ART device pushes the resin right to the end of the micro-cracks
5. Use a UV light to harden the resin
6. Clean and polish the windscreen and remove any excess resin for smooth finish.